Just Getting Started?
Depending on your intended use of your Dome, legally you may be required to go through the process of permitting it with your municipality. Provincial, state, and local regulations will vary, and are worth looking into in advance.
We can provide complimentary engineer-stamped snow and wind load ratings for AB, BC, NB, NS, and ON for all of our major Dome sizes to assist in the permitting process. We can also generally assist with finding an engineer to perform the relevant studies required for other regions.
Depending on size, our Domes are capable of withstanding between 60-100psf snow load and up to 320km/h winds. These include a safety margin of 4x for human-occupied structures, so you can rest assured that they are more than capable of withstanding whatever adverse weather comes their way. We can also provide fire testing data, as well as stamped plans for exact-fit wooden platforms.
Ready to Order?
Domestic Shipping & Lead Times
CAD and USD pricing includes all customs, duties, and brokerage fees.
For international orders, we are able to ship to the nearest international sea port - in most cases for free, with rare exceptions. In these cases, customs and duties will be the buyer's responsibility, as well as arranging brokerage and transport to your Dome's desired location.
Payment Methods & Deposits
Cancellations & Refunds
Dome En Route?
Checking for Loss or Damage During Delivery
When your dome is being delivered, please make sure to check for any damage or missing/loose items right away and note it on the form the driver will ask you to sign. What you should be looking for with different kits is listed below. Make sure to clearly indicate any issues, or even simply potential issues that you may not be certain of. It is far better to indicate a potential problem on the sheet and to figure it out later with our help rather than not do so and miss the opportunity completely.
Without noting problems, we cannot make a claim in the event of damages. Please check your delivery immediately and make sure everything is there and in good shape.
What to Look For:
IF YOUR DOME IS NEARING DELIVERY OR EN ROUTE, CLICK HERE FOR FULL DETAILS REGARDING WHAT TO LOOK FOR UPON ITS ARRIVAL
Setting Up Your Phoenix Dome
You'll find all of the relevant setup guides & instructions you need on our Resources page!
We also recommend checking out our installation video below in advance of the big day to help familiarize yourself and your team with the process:
We offer a 5 year warranty against UV damage and premature deterioration of our Dome & Zome covers. During this time period, if any seams split or open up by themselves we will be more than happy to provide you with a complimentary patch kit via expedited shipping.
If the cover is not easily reparable, we will provide a replacement.