Heather and Jake Adair - Port Colborne, Ontario, Canada
Background: Heather and Jake Adair’s passion for geodomes began the moment they first encountered one. They immediately recognized that their property would be the perfect location for a dome, leading them to establish the Rustic Retreat Glamping Dome. Located on their property overlooking one of their ponds and backed by the Wainfleet Bog, this setting offers guests a luxury glamping experience surrounded by nature and wildlife.
Building the Dream: The Adairs chose Phoenix Domes after extensive research and consultations with other dome owners, including Ashley and Eric from the Yoga Dome in Stevensville, ON. The positive experiences shared by others and the fact that Phoenix Domes is a Canadian company were significant factors in their decision. The quality and durability of the dome were immediately apparent, especially when it withstood a generational storm with winds up to 124 km/hr without any damage.
Guest Experience: Rustic Retreat has quickly become a favorite among guests, achieving a perfect 5-star rating from 55 reviews within just four months of opening. Guests consistently praise the cozy atmosphere, the thoughtful amenities such as snacks, drinks, and local pastries, and the luxurious touches like plush white robes and a hot tub with champagne. The dome’s design and location offer the perfect blend of comfort and immersion in nature, making it an ideal spot for romantic getaways or relaxing escapes from daily life.
Unique Features: The Adairs have gone above and beyond to ensure their guests’ comfort. They installed a Cinderella toilet to avoid the inconvenience of an outdoor outhouse and added a gas fireplace as the main heat source, supplemented by two additional heating options to keep the dome warm during the colder months. Heather, a Registered Massage Therapist with 23 years of experience, also offers on-site massages, further enhancing the luxury glamping experience.
Customer Service: The customer service from Phoenix Domes has been exemplary. Heather and Jake rated their experience as 10/10, highlighting the quick and helpful responses they received for all their questions and minor issues. This level of support has been crucial in maintaining the high standards they set for their glamping dome.
Lessons Learned: Heather and Jake emphasize that dome ownership is a journey filled with both rewards and challenges. They liken the process to building a home, requiring dedication, hard work, and attention to detail. Despite the challenges, they have poured their heart and soul into making Rustic Retreat a successful and welcoming space for their guests.
Final Thoughts: The Adairs are thrilled with the success of Rustic Retreat and grateful for the support from Phoenix Domes. They believe that the combination of exceptional customer service and high-quality products has been instrumental in their journey.
Website: www.rusticretreatdome.com
Instagram: www.instagram.com/rusticretreatglampingdome
