We understand the importance of your dome investment, which is why we've dedicated ourselves to providing only high-quality dome kits that are proven to be durable through diverse weather conditions and long-term, consistent use by our many satisfied customers.

• Canadian owned & operated
• Market-Leading Innovation
• Same-day Customer Service
• Customization & Ongoing Support
• Financing Available

Finance your Dome or Sauna with low monthly payments!

We are proud to offer flexible payment terms for our customers.  Buy Now, Pay Later solutions with options as low as 0%

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Apply with Canadian Financial:

GET PRE-APPROVED HERE

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For those in all provinces aside from Quebec and Alberta, iFinance Canada is another fantastic financial services provider we are proud to be partnered with.     

APPLY WITH iFINANCE HERE

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For US customers:

Please click this link for US financing

Domestic Shipping & Lead Times

For an accurate shipping quote, simply load up your cart with your chosen selections and put an order through with "Request Quote" selected as your payment method - this will notify us and we'll get back to you via email!It takes about 12-16 weeks to design, create and deliver your Custom Dome. 

Glamping package Domes are now in-stock in all of our most common sizes and ready to ship! 

The base price of your Dome shown implies pickup from our warehouse in Delta, BC outside Vancouver - additional delivery charges to your location or for door-to-door delivery do apply, and will vary based on size of Dome and geographic proximity.Please note that the dome crates are rather large and heavy items and may be too big or heavy for lift gates. In this case a forklift will be required to unload or pickup from the nearest depot. 

International Shipping

CAD and USD pricing includes all customs, duties, and brokerage fees.

For international orders, we are able to ship to the nearest international sea port - in most cases for free, with rare exceptions. In these cases, customs and duties will be the buyer's responsibility, as well as arranging brokerage and transport to your Dome's desired location.

Vous venez de commencer ?

Se familiariser

Commandes personnalisées

Autoriser

Prêt à commander ?

Expédition nationale et délais

Méthodes de paiement et dépôts

Annulations et remboursements

Dôme en route ?

Vérification des pertes ou dommages pendant la livraison

IMPORTANT !

Lors de la livraison de votre dôme, veuillez vous assurer de vérifier tout de suite tout dommage ou tout élément manquant/en vrac et notez-le sur le formulaire que le chauffeur vous demandera de signer . Ce que vous devriez rechercher avec différents kits est répertorié ci-dessous. Assurez-vous d'indiquer clairement tous les problèmes ou même simplement les problèmes potentiels dont vous n'êtes peut-être pas certain. Il est de loin préférable d'indiquer un problème potentiel sur la feuille et de le résoudre plus tard avec notre aide plutôt que de ne pas le faire et de rater complètement l'occasion.

Sans problème, nous ne pouvons pas faire de réclamation en cas de dommages. Veuillez vérifier votre livraison immédiatement et assurez-vous que tout est là et en bon état.

Ce qu'il faut rechercher :

  Clause de non-responsabilité : 

Configuration de votre dôme Phoenix

Vous trouverez tous les guides et instructions de configuration pertinents dont vous avez besoin sur notre page de ressources !

Nous vous recommandons également de regarder notre vidéo d'installation ci-dessous avant le grand jour pour vous familiariser, ainsi que votre équipe, avec le processus :

     

 

Informations sur la garantie

Nous offrons une garantie de 5 ans contre les dommages causés par les UV et la détérioration prématurée de nos housses Dome & Zome. Pendant cette période, si des coutures se fendent ou s'ouvrent d'elles-mêmes, nous serons plus qu'heureux de vous fournir un kit de patch gratuit via une expédition accélérée.

Si la coque n'est pas facilement réparable, nous fournirons une pièce de rechange.

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Payment Methods & Deposits

We require at least 50% of your final total up front for our glamping package Domes, or a 70% deposit for a Custom Dome, with the remainder due when your dome is ready for pickup or shipping from Vancouver.We now offer financing plans via our partners at Canadian Financial for those interested!To apply, or for more information,check out our Financing page.In Canada, we prefer e-transfer or bank transfer whenever possible! Rather than ordering online, do let us know via email if you're okay to keep the credit card companies out of it, and we'll happily send you an invoice via Quickbooks!

Cancellations & Refunds

There is a 10% restocking fee for Glamping Package Domes after your initial deposit is paid if you subsequently decide to cancel your order.There are no refunds available for Custom Domes after ordering.Domes cannot be returned once shipped.In the event of a defect, we will do everything we can to help fix or replace anything damaged.Returns of Add-Ons in saleable condition are acceptable at any time, with a 10% restocking/administrative fee retained and cost of return shipping understood to be the responsibility of the customer.

Depending on your intended use of your Dome, legally you may be required to go through the process of permitting it with your municipality. Provincial, state, and local regulations will vary, and are worth looking into in advance.

We can provide complimentary engineer-stamped snow and wind load ratings for AB, BC, NB, NS, and ON for all of our major Dome sizes to assist in the permitting process. We can also generally assist with finding an engineer to perform the relevant studies required for other regions.

Depending on size, our Domes are capable of withstanding between 60-100psf snow load and up to 320km/h winds. These include a safety margin of 4x for human-occupied structures, so you can rest assured that they are more than capable of withstanding whatever adverse weather comes their way. We can also provide fire testing data, as well as stamped plans for exact-fit wooden platforms.

At Phoenix Domes, we care deeply about the planet and creating a business that gives back to nature. That’s why we’re thrilled to share that we’re partnering with One Tree Planted and have made a commitment to plant 100 tree for every dome kit sold! 

Who is OneTreePlanted?

One Tree Planted is a 501(c)(3) nonprofit that is on a mission to make it simple for anyone to help the environment by planting trees. Their projects span the globe and are done in partnership with local communities and environmental organizations to create an impact for nature, people, and wildlife.

MORE INFO HERE